Contact

Q.  Are you able to provide typical details and specification guidance for your systems?

A.   Sure. Contact us and our designers can look in to your requirements.
If you are looking to specify a slatted system, it can be useful to know a bit about acoustic requirements and whether you have seen any images on our Slatted page which can help us understand the design intent.

Q.  Do you produce technical drawings for every project?

A.   Usually only for the slatted systems which are made to measure. Otherwise we have typical details.

Q.  How do I obtain a quotation?

A.   Assuming that our products have been specified on the project, we would require the specification, relevant drawings and BOQ.

Q.  What is the lead time on the timber products?

A.  For the sheet materials (Groove and Perforated), lead time is typically 5-7 weeks.

A.  For slatted timber, we first need to produce drawings for sign off. Then typically 6-8 weeks.

Q.  Can you also supply ancillary parts to match the timber acoustic panels?

A.  Yes. We can offer flat panelling to match the veneer of the acoustic panels, edge trims, and many other extras. You can design them yourself, too. See Bespoke section or email us for details.

Q.  Where as a main contractor do we buy the products from?

A.  Either from us to install yourselves, an approved installer, or through the package of your designated installers.

Q.  "Do you provide installation services or have recommended installers?"

A.   We do not install ourselves. We can suggest approved installers or provide installation guides to your designated installers.

Q.  How do I obtain a quotation?

A.   Assuming that our products have been specified on the project, we would require the specification, relevant drawings and BOQ. We can then arrange for approved installers to provide prices.

Q.  What is the lead time?

A.  We recommend to allow a minimum of 4 weeks before commencement.

Q.  Do you provide installation services or have recommended installers?

A.   These products must be installed by an approved installer. We can provide details on request.

Q.  What sustainability credentials do your timber products have?

A.   We can provide any of the timber systems FSC® certified materials available. (FSC® - C163652).

Q.  What sustainability credentials do your seamless systems have?

A.   Products are Cradle to Cradle Bronze certified.

Q.  What fire performance do your timber products have?

A.   Where specified, Euroclass B components are used. Class B is typically recognised as Class O equivalent.

Q.  What fire performance do your seamless systems have?

A.   Euroclass B. Class B is typically recognised as Class O equivalent.

Q.  Do you have any options with Class A absorption?

A.   Yes. Class A is possible with the slatted and seamless systems.

Please see the Acoustics section for guidance and performance of the products. Contact if you require further information.